Just a few lines to say a thank you for the good service both from the young lady who phoned me to make the appointment and the engineer who carried out the repair.

My 91 year old mum had a problem with her freezer and I live in Derbyshire so I had to rely on your engineer to keep me updated on progress and to let me know what problem he found/ repaired. He did exactly that for which I am very grateful and I understand from my mum that he was a very pleasant man.

Thank you.

Sue Draper

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